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Vanessa Northam
Head of Strategic Partnerships
StepChange
As a debt charity StepChange has seen a massive increase in people struggling financially. This presentation will look at the lessons learned from the Covid-19 crisis, especially for mortgage borrowers and lenders. How the role of debt advice plays a part in determining better outcomes for people experiencing debt – and howStepChange works with creditors to achieve it, both in a crisis and on an ongoing basis. What lies ahead and what else can lenders do?
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