Vanessa Northam
Head of Strategic Partnerships

As a debt charity StepChange has seen a massive increase in people struggling financially. This presentation will look at the lessons learned from the Covid-19 crisis, especially for mortgage borrowers and lenders. How the role of debt advice plays a part in determining better outcomes for people experiencing debt – and howStepChange works with creditors to achieve it, both in a crisis and on an ongoing basis. What lies ahead and what else can lenders do?